Shipping Policies
Need help?
Some Common Shipping Questions
Processing times for shipments are 1-3 business days. It takes an average of 5-21 business days for delivery of your purchase, depending on location.
Once your order ships, you will receive an email with tracking information.
Hidden Hills Club accepts credit/debit cards only. No other payment options are facilitated.
No. Unfortunately, you cannot make any such changes once your order is processed.
Once your order has been placed, you cannot modify your address. Please email us at supportclub@hiddenhillsclub.com
Please carefully inspect your order promptly upon delivery. Should you receive a damaged or incorrect product, please contact our customer service support via supportclub@hiddenhillsclub.com
We are not responsible for any lost/stolen packages.
We accept returns of products ordered from Hiddenhills.club within 30 days of receiving your order. You can exchange for a different product, return for store credit, or refund the original payment method. Email us at SUPPORT EMAIL to initiate the return process. All returns must be paid by customer.
If you purchased our product through another source, you will need to go directly to that source for any returns.